Michelle Fontaine, CPBC

Michelle Fontaine joins DPC as a Certified Professional Business Coach concentrating in the areas of Supervisor/Manager Development, Sales Development, and Business Systems.

Michelle is also the VP of Accounts at Visual Technologies, an audio-visual company located in Central New York. For over thirty years, she has enjoyed working with many types of clientele; corporate, non-profit, higher education, military, and government as well as managing and developing talent within the company. She has found it very rewarding to be part of a company that can help anyone express their vision or experience through multimedia production and staging.

In 2017, Visual Technologies began a coaching contract and executive training series to improve the corporation. The value that was presented and the positive impact that occurred when coaching strategies were implemented made a great impression on her. With the many changes that were introduced to the world in 2020, she began to concentrate on becoming a coach and playing a role of purpose; to help others overcome obstacles and to help guide them to their next best selves.

Over the years, Michelle has also devoted time to several local organizations, CNY Sales & Marketing Executives being her favorite. Throughout her time there, she has held the roles of VP of Finance, VP of Programs, VP of Membership and President. Her most enjoyable role has been that of Chair of the Crystal Ball Committee. The Crystal Ball Award is given out yearly to a local philanthropist. In this position, Michelle has been able to work closely with some incredible “local heroes”. Working with the organization leaders, like-minded professionals, and various teams on all levels of the corporate ladder has been an enriching experience for her.

Also, through CNY Sales & Marketing Executives Michelle was able to get involved and give back to Hillside Work Scholarship Connection. Hillside Agency helps youth stay in school, earn their high school diploma, and prepare for secondary education or employment. CNYSME was able to give scholarships, assemble trade shows, and speak to area youth who are challenged by socioeconomic factors about careers that may interest them. Michelle is passionate about guiding the youth of today into career paths where they will excel in the future.

Education, Certifications, and Boards:

  • Bryant & Stratton Business College, ABA Business Administration
  • Leadership Greater Syracuse
  • Dale Carnegie Skills to Success/Leadership Training for Managers
  • Jeffrey A. Rogers Executive Business Coach, Elite Owner Executive Series 1-4, Founders 212
  • Professional Business Coaches Alliance, Certified Professional Business Coach
  • CNY Sales & Marketing Executives Board of Directors; Ex-officio; Life Member

Areas of Expertise

Supervisor/Manager Development, Sales Development, and Business Systems

Recognition and Awards

  • Sales & Marketing Excellence Award 1998, 2013, 2015
  • CNY Sales & Marketing Executives Lifetime Achievement Award, 2016


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