About

Colleen Wood is a Certified Executive Coach leveraging 20+ years’ experience in the financial services and telecommunications industries with a passion for customer success. With a broad background of high-performance Products, Services, Consulting and SaaS solutions, Colleen works with her clients to deliver change and improvement with careful attention to quality. She has served as Client Relationship Manager at NTT Data Services, Director of Consulting Services at CGI and Director of Business Development at GC Services. She is known by her clients as a trusted advisor who has helped transform their businesses and deliver customer-centric solutions that solve complex business issues with innovation.

Colleen was born and raised in Ohio and now lives in St. Louis, MO with her husband. They have 2 adult boys living in St. Louis and Chicago. She enjoys staying active, spending time with friends and family, and reading in her leisure time.

Education, Certifications, and Boards:

  • B.A. Interpersonal and Public Communication
  • Bowling Green State University
  • Certified Professional Business Coach (CPBC)
  • Certified Extended DISC Trainer – Extended DISC

Areas of Expertise

A broad variety of best business practices for Strategic Planning, Operational and Leadership Development, Management Training and Development, Business Development, Succession Planning, Outsourcing, Professional Services, SaaS, Systems Integration, Risk Management, Contract Negotiation, Team Building, Customer Experience, Change Management, and Human Resources including recruitment, onboarding, training and retention.

Colleen specializes in service industries, financial services/banking, telecommunications, healthcare, utilities and manufacturing.

Strengths:

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